Balaji Consultants

We are looking for a customer-focused and empathetic Customer Care Executive to join our remote team. The ideal candidate will be responsible for handling customer inquiries and resolving issues to ensure a positive customer experience.

Key Details:

• Location: Remote (Work from Home)
• Experience: 2-3 years in a customer service or support role.
• Salary: ₹3 – 4 LPA

Roles & Responsibilities:

• Answer customer calls, emails, and chat messages in a timely and professional manner.
• Identify customer needs and provide clear, accurate information and solutions.
• Troubleshoot problems and escalate complex issues to the appropriate department.
• Maintain detailed records of customer interactions and transactions.
• Provide exceptional service to build and maintain strong customer relationships.

Required Skills & Qualifications:

• Proven experience in a customer care or call center environment.
• Strong verbal and written communication skills.
• Excellent problem-solving abilities and a positive, patient attitude.
• Ability to work in a fast-paced environment and manage multiple inquiries.
• Access to a reliable internet connection and a quiet workspace.
  
  To apply for the job, Please fill the form : https://docs.google.com/forms/d/1hheIAbxhVriaDFgWEPw6CSQzngUu0R_5M2RXgY2k3LU/edit