Balaji Consultants

Location: Gurgaon, Sector 20
Salary: Best in industry (negotiable based on experience)
Openings: 20 (10 Hindi Callers & 10 English Callers)

Key Responsibilities:

• Handle inbound and outbound customer calls with professionalism and empathy.
• Provide accurate information regarding products, services, and solutions.
• Maintain high levels of customer satisfaction by resolving queries effectively.
• Update and manage customer records in the database.
• Build trust and rapport with customers through excellent communication skills.
• Work closely with the team to meet daily/weekly call targets.

Must-Have Skills & Qualifications:

• For Hindi Executives (Female): Excellent command of Hindi language, with clear and polite communication.
• For English Executives (Male/Female): Strong spoken English skills with good grammar and fluency.
• Minimum 0–2 years of experience in customer care, telesales, or call center roles (freshers with good communication skills are welcome).
• Ability to handle pressure and manage multiple calls efficiently.
• Basic computer knowledge (MS Office, CRM tools).
• Positive attitude, good listening skills, and customer-centric mindset.

Perks & Benefits:

• Attractive pay scale aligned with industry standards.
• Negotiable salary based on skills and prior experience.
• Performance incentives and growth opportunities.
• Supportive work environment and training programs.

Why Join Us?

• Stable job opportunities with long-term growth.
• Exposure to professional customer service practices.
• Opportunity to work with a dynamic and supportive team.
• Prime location: Gurgaon, Sector 20.

Apply Now

If you are ready to build your career as a Customer Care Executive in Hindi or English, send us your updated resume today by filling the form https://forms.gle/VTAbx3pXg1JipvKF9