Location: Nehru Place, New Delhi
Salary: Up to ₹28,000 per month
Experience: 0–2 Years
Qualification: B.Sc. in Agriculture (Required)
Job Type: Full-time | 6 Days Working | Day Shift
Job Overview:
We are hiring a Telugu Caller to join our growing customer support team in Nehru Place, Delhi. The role involves handling customer calls in Telugu language, offering product information, resolving queries, and ensuring top-notch customer satisfaction. If you have great communication skills and enjoy helping others, this is the perfect opportunity to grow your career with us!
Key Responsibilities:
- Manage incoming and outgoing calls in a polite and professional manner.
- Communicate with customers in Telugu to resolve issues and provide accurate information.
- Record and track customer interactions in the system.
- Handle inquiries, complaints, and feedback with a problem-solving approach.
- Coordinate with internal teams to resolve escalated issues.
- Achieve performance metrics such as call handling time, customer satisfaction, and resolution rates.
Job Requirements:
- Education: Minimum B.Sc. in Agriculture or equivalent.
- Experience: 0–2 years in customer service or a similar calling role.
- Language Skills: Fluency in Telugu and Hindi/English.
- Work Schedule: 6 days a week (Day Shift only).
- Strong communication and interpersonal skills.
- Ability to stay calm and professional under pressure.
Why Join Us?
- Friendly and supportive work culture.
- Stable day-shift job with competitive salary.
- Career growth opportunities within the company.
- Exposure to industry-leading customer service standards.
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